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πŸ’°

Subscription Plans

Free and Premium plan details, billing, and features

πŸ’‘

Regional Pricing Information

All prices shown in this FAQ are examples in USD ($). Your actual pricing and currency will be based on your billing region:

  • πŸ‡ΊπŸ‡Έ United States: USD ($)
  • πŸ‡¬πŸ‡§ United Kingdom: GBP (Β£)
  • πŸ‡ͺπŸ‡Ί Europe (ES/DE/FR): EUR (€)

Pricing is optimized for your local economy. You must pay in your region's currency. VAT/tax may apply.

On This Page

Q:What subscription plans are available?

We offer 4 billing tiers: 1 Free (pay-per-use) plan and 3 Premium subscription options. All Premium tiers include a 30-day FREE trial with full features and zero charges.

PlanSubscription FeeCoupon SlotsBest For
πŸš€ Free
Get started
$0/month
No monthly fees		1 active coupon
Standard theme only		Low traffic
Testing platform
Seasonal use
⭐ Premium Monthly
πŸŽ‰ 30-day FREE trial
$59/month
Billed monthly		5 active coupons
All 18 premium themes		Testing Premium
Monthly flexibility
πŸ’Ž Premium Quarterly
πŸŽ‰ 30-day FREE trial Β· Save 4%
$169/quarter
$56.33/month Β· Save $8/quarter		5 active coupons
All 18 premium themes		Committed growth
Quarterly planning
Better value
πŸ‘‘ Premium Annual
πŸŽ‰ 30-day FREE trial Β· Save 13%
$619/year
$51.58/month Β· Save $89/year		5 active coupons
All 18 premium themes		Best value
Established business

πŸ’‘ Subscription Billing

  • β€’ Free Plan: No charges - completely free forever
  • β€’ Premium Plans: One subscription fee with all features included

Pro Tip: Start with the 30-day FREE trial to test Premium features risk-free.

Q:What is the difference between Free and Premium?

Free Plan gives you 1 coupon slot with the standard theme. Premium gives you 5 slots, all 18 premium themes, more media uploads, and a 30-day free trial.

FeatureπŸš€ Free Plan⭐ Premium (All Tiers)
Free Trial❌ No trialβœ… 30 days FREE ($0 charges)
Subscription Fee$0/month$59/month - $619/year
Coupon Slots1 active coupon5 active coupons
Coupon Themes❌ Standard theme onlyβœ… All 18 premium themes
(Tropical, Sunset, Neon, etc.)
Business Logoβœ… Yes (on coupons)βœ… Yes (on coupons)
Media Uploads8 photos max
No videos		100 photos + 2 videos
Analyticsβœ… Basic dashboard + CSV exportβœ… Advanced dashboard + CSV export
SupportStandard supportPriority support
CommitmentNone - Free foreverCancel anytime

Bottom Line: Free Plan = great for getting started with 1 coupon slot. Premium = for businesses wanting multiple coupons, premium themes, and more media uploads (5 slots + 18 themes).

Q:Is there a free trial for Premium?

Yes! All Premium tiers include a 30-day FREE trial. During the trial, you get full Premium access (5 slots, all 18 themes, logo) with ZERO charges. Card required but not charged during trial.

πŸ†šFree Plan vs Free Trial: Key Differences

FeatureFree Plan (Permanent)30-Day Free Trial (Premium)
Duration♾️ Forever - No time limit⏰ 30 days only - Then converts to paid
Coupon Slots1 active coupon5 active coupons
Themes❌ Standard theme onlyβœ… All 18 premium themes
Subscription Feeβœ… $0 - No monthly feeβœ… $0 during trial
($59-$619/cycle after trial)
Card Required?❌ No card requiredβœ… Yes (trial won't charge it)
Best ForGetting started, single coupon needsTesting Premium features before committing to subscription

⚠️ Important Notes

  • β€’ One trial per business: Cannot re-trial after canceling
  • β€’ Auto-converts to paid: Trial becomes paid subscription on Day 31 unless canceled
  • β€’ Free Plan always available: Can use Free Plan forever without trial
  • β€’ Upgrade path: Free Plan users can upgrade to Premium trial later
  • β€’ Cancel anytime: Trial cancellation = $0 cost, downgrade to Free Plan

Bottom Line: Free Plan = free forever with 1 coupon slot. Free Trial = 30 days of Premium features (5 slots, all themes) with zero charges, then converts to paid subscription unless canceled.

Q:Can I cancel my Premium subscription anytime?

Yes, you can cancel anytime with no penalties. Your Premium benefits continue until the end of your current billing period, then you'll automatically downgrade to Free.

What Happens When You Cancel:

1️⃣

Immediate Effect

Your subscription is marked for cancellation but remains active until the end of the paid period (no early refunds).

2️⃣

During Remaining Period

You keep all Premium features (5 slots, all 18 themes, advanced analytics) until the billing period ends.

3️⃣

After Period Ends

Automatic downgrade to Free Plan:

  • 4 of your 5 coupon slots deactivate (oldest 4)
  • Themed coupons revert to standard template
  • Basic analytics remain available
4️⃣

No More Charges

The monthly/quarterly/yearly subscription fee stops. Free Plan is completely free - no charges ever.

⚠️ Important Notes:

  • No Prorated Refunds: If you cancel on Day 10 of a monthly plan, you paid for 30 days and keep access for the full 30 days.
  • Re-Subscribe Anytime: You can upgrade back to Premium whenever you want. A new 30-day trial is NOT available (one-time only).
  • Coupon Slots: When downgrading, choose which 1 coupon to keep active. The other 4 are paused (not deleted).

πŸ“‹ Cancellation Timeline Example

Scenario: You subscribed to Premium Monthly on March 1st ($59). You cancel on March 15th.

Mar 1

Subscription starts, charged $59

Mar 15

You cancel β†’ Subscription marked for cancellation, Premium features continue

Mar 16-31

Still Premium (5 slots, all themes, unlimited usage)

Apr 1

Downgrade to Free (1 slot, standard theme) β†’ No more charges

How to Cancel: Go to your Dashboard β†’ Subscription tab β†’ "Cancel Subscription" button. No phone calls, no retention tactics. Click and you're done.

Q:Can I upgrade from Premium Monthly to Quarterly or Annual mid-cycle?

Yes! You can upgrade between Premium tiers anytime with instant proration. When you upgrade (Monthly β†’ Quarterly, Monthly β†’ Annual, or Quarterly β†’ Annual), we credit you for the unused time on your current plan and charge you for the new plan, all in one transaction.

⬆️ How Premium Tier Upgrades Work:

  1. 1.You click "Upgrade" in your Dashboard β†’ Subscription tab
  2. 2.System calculates proration: Credits unused days on current plan, charges full price for new plan
  3. 3.Confirmation modal shows breakdown: Refund amount, new charge, net total
  4. 4.You confirm β†’ Card charged immediately β†’ Tier upgraded instantly
  5. 5.New billing cycle starts: Next charge in 30/90/365 days depending on new tier

πŸ’‘ Example: Monthly β†’ Annual Upgrade (10 days into cycle)

πŸ“Š Calculation:

  • β€’ Current plan: Premium Monthly ($59/month)
  • β€’ Days used: 10 out of 30 days
  • β€’ Unused days: 20 days
  • β€’ Refund: ($59 Γ· 30) Γ— 20 = $39.33 credit
  • β€’ New plan charge: $619.00 (Premium Annual)
  • β€’ Net charge today: $619.00 - $39.33 = $579.67

πŸ’Έ You save immediately by locking in annual pricing, plus you get credit for unused time on your monthly plan!

⚠️ Important Note About Upgrades

When you upgrade, the new billing cycle starts immediately. Your next charge will be after the full billing period of your new plan (30/90/365 days).

🎯 Available Upgrade Paths:

Monthly β†’ Quarterly

Save 4% on subscription

$59/mo β†’ $169/quarter

Monthly β†’ Annual

Save 13% on subscription

$59/mo β†’ $619/year

Quarterly β†’ Annual

Lock in annual savings

$169/qtr β†’ $619/year

πŸ“… When Should I Upgrade?

  • β€’ Early in your cycle: Maximum proration credit (more unused days = bigger refund)
  • β€’ Long-term commitment: Annual saves ~$89/year vs monthly (13% savings)
  • β€’ Anytime: You can upgrade whenever it makes financial sense β€” no restrictions!

How to Upgrade: Dashboard β†’ Subscription tab β†’ "Upgrade Plan" button β†’ Select higher tier β†’ Review proration β†’ Confirm. The entire process takes less than 30 seconds!

Q:Can I upgrade my plan during the 30-day trial?

Yes! You can upgrade between Premium tiers anytime during your trial, and your trial will continue on the new tier. For example, if you start with Monthly and upgrade to Annual on Day 15, you'll keep your remaining 15 days of trial on the Annual plan - no charges until Day 31.

🎯Example: Upgrading Monthly β†’ Annual During Trial

Day 1

Upgrade Free β†’ Premium Monthly (trial starts, ends Day 31)

Day 1-15

Test Monthly tier features - all premium features available

Day 15

Upgrade to Annual β†’ Trial preserved! Still ends Day 31 (not Day 45)

Day 16-30

Continue testing on Annual tier - full premium access

Day 31

Trial ends β†’ Charged $619 (Annual subscription)

✨ Result: You got a 30-day FREE trial of the Annual plan (worth $51.58) by upgrading mid-trial!

βœ… Key Benefits of Upgrading During Trial

  • β€’Trial continues: Original trial end date stays the same - you don't lose remaining days
  • β€’No charge during trial: Upgrade is FREE until Day 31 - test Annual tier without paying
  • β€’Test before committing: Try Annual pricing/features risk-free before your first payment
  • β€’Unlimited upgrades: Switch tiers as many times as you want during trial (Monthly β†’ Quarterly β†’ Annual)

πŸ’‘ Strategic Tip

Start with Monthly, upgrade to Annual mid-trial if it's working well. This gives you:

  • β€’ Lower psychological commitment at the start ("just testing $59/month")
  • β€’ Flexibility to test features on Monthly tier first
  • β€’ Ability to upgrade to Annual (save 13%) if you see strong results
  • β€’ Full 30-day trial on Annual plan even if you upgrade late in trial

⚠️ Important Notes

  • β€’ Trial doesn't reset: Upgrading to Annual on Day 20 means 10 days of free Annual trial (not a new 30 days)
  • β€’ Downgrading during trial: You can also downgrade (Annual β†’ Monthly) during trial - trial still continues
  • β€’ Payment on Day 31: Whatever tier you're on when trial ends is what you'll be charged for
  • β€’ One trial per business: Can't restart trial by upgrading/downgrading - it's a one-time 30-day period

How to Upgrade During Trial: Dashboard β†’ Subscription tab β†’ "Upgrade Plan" β†’ Select higher tier β†’ Confirm. You'll see "Trial continues until [date]" confirmation. The upgrade is instant and FREE during trial.

Q:What happens if I downgrade from Premium to Free?

Your account downgrades to the Free Plan, which reduces features. You'll lose access to Premium-exclusive features (extra slots, themes) but can still run 1 coupon.

πŸ”» Features You Lose When Downgrading:

❌ Coupon Slots

From 5 active coupons down to 1 active coupon

You choose which 1 stays active. The other 4 are paused (not deleted).

❌ Premium Themes

All themed coupons revert to standard template

Tropical, Sunset, Neon themes no longer available.

❌ Advanced Analytics

Lose detailed breakdowns

You get basic analytics + CSV export on Free Plan.

❌ Media Limits

From 100 photos + 2 videos to 8 photos only

Excess media may be archived.

❌ Priority Support

Back to standard support response times

βœ… What You Keep After Downgrading:

  • βœ“1 Active Coupon Slot: System automatically keeps the newest coupon active. The other 4 are deactivated.
  • βœ“Business Listing: Your business page remains on WashAdvisor with logo, reviews, photos.
  • βœ“Basic Analytics: You still see coupon performance with CSV export.
  • βœ“Customer Engagement: Customers can still find you, save your coupon, leave reviews.
  • βœ“Deactivated Coupons: Your other 4 coupons are saved but deactivated. Re-subscribe to Premium to reactivate them.

πŸ“‹ Downgrade Process:

  1. Cancel your subscription (features stay active until the end of your billing period)
  2. Your Premium features stay active until the end of your billing period (no prorated refund)
  3. On the last day of billing period, system automatically downgrades to Free Plan
  4. The newest coupon remains active, the other 4 are deactivated (customers won't see them)
  5. You're now on the Free Plan - completely free, no charges ever

Can I Re-Upgrade? Yes! Upgrade back to Premium anytime. Your 4 deactivated coupons can be reactivated (up to 5 total slots on Premium). Note: You won't get another 30-day trial (one-time only).

Q:How does billing work?

Simple subscription billing only - no per-transaction charges! Premium subscribers pay a flat subscription fee. Free Plan users pay nothing.

πŸ’³ Simple Pricing

πŸ“‹ Subscription Plans

  • β€’ Free Plan: $0 forever - completely free
  • β€’ Premium Monthly: $59 charged every 30 days
  • β€’ Premium Quarterly: $169 charged every 90 days ($56.33/month, saves 4%)
  • β€’ Premium Annual: $619 charged every 365 days ($51.58/month, saves 13%)

πŸ“… Billing Date: Charges on the same day each cycle (e.g., if you subscribe on Jan 15, charges recur on 15th of each period).

βœ… All Plans Include Unlimited Usage

  • β€’ Unlimited coupon claims - No extra charges
  • β€’ Unlimited coupon redemptions - No extra charges
  • β€’ No per-transaction fees - Pay only your subscription

πŸ“‹ Simple Billing Example (Premium Monthly)

Scenario: You subscribe to Premium Monthly on Feb 1. You get 50 claims and 30 redemptions in February.

Feb 1

Subscription charge: $59 β†’ Card charged

Feb 1-28

Usage: 50 claims + 30 redemptions β†’ No extra charges!

Mar 1

Renewal: $59 β†’ Card charged (just subscription, no usage fees)

οΏ½ Key Points:

  • β€’ Free Plan: Never charged anything - completely free forever
  • β€’ Premium Plans: One simple subscription fee - no surprises
  • β€’ 30-day Trial: Premium trial = 30 days free, then subscription starts
  • β€’ Cancel Anytime: No penalty, features active until end of billing period

Questions about a specific charge? Check your email receipts for payment confirmations. Full billing history available in Dashboard β†’ Subscription tab.

Q:What happens if my Premium subscription payment fails?

Premium subscriptions get a 3-day grace period when billing fails. If payment succeeds within 3 days, nothing changes. After 3 days, you're automatically downgraded to Free tier and must re-subscribe to restore Premium.

⏰Timeline: Subscription Payment Failure

πŸ“… Day 0 (Billing Date):

  • β€’ System attempts to charge subscription ($59/$169/$619)
  • β€’ Payment fails (expired card, insufficient funds, etc.)
  • β€’ Premium features stay active (3-day grace period begins)
  • β€’ Email sent: "Payment failed - Fix card in 3 days or downgrade to Free"

⏳ Days 1-3 (Grace Period):

  • β€’ βœ… All Premium features still work (5 slots, themes)
  • β€’ βœ… Customers can still claim/redeem your coupons
  • β€’ βœ… You can fix your card and retry payment
  • β€’ Dashboard shows warning banner: "Payment failed - X days remaining"

βœ… If You Fix Card During Grace Period:

  • β€’ System charges subscription fee
  • β€’ Premium features continue without interruption
  • β€’ Billing cycle continues normally

🚨 Day 4+ (Grace Period Expired):

  • β€’ If payment still fails: Auto-downgrade to Free tier
  • β€’ Immediate Effects:
  • ❌ Extra coupon slots deactivated (5 slots β†’ 1 slot)
  • ❌ Premium themes removed
  • βœ… Existing claimed coupons remain valid for customers

    • πŸ”„ Re-Subscribing After Downgrade

    If you were downgraded to Free after grace period expired:

    1. 1. Go to Dashboard β†’ Subscription/Upgrade
    2. 2. Choose tier: Monthly ($59), Quarterly ($169), or Annual ($619)
    3. 3. Charged immediately for new subscription cycle
    4. 4. Premium features restored (5 slots, themes)

    βœ“ Best Practices to Avoid Downgrade

    • β€’ Monitor card expiration: Update card before it expires
    • β€’ Keep sufficient funds: Ensure your card has funds on billing date
    • β€’ Act during grace period: Fix card issues within 3 days to avoid disruption

    Need Help? Contact support if you're having payment issues. We can extend grace periods in special circumstances.

    πŸ”

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