Subscription Plans

Free and Premium plan details, billing, and features

Regional Pricing Information

All prices shown in this FAQ are examples in USD ($). Your actual pricing and currency will be based on your billing region:

🇺🇸United States: USD ($)
🇬🇧United Kingdom: GBP (£)
🇪🇺Europe (ES/DE/FR): EUR (€)

Pricing is optimized for your local economy. You must pay in your region's currency. VAT/tax may apply.

Q:What subscription plans are available?

We offer 4 billing tiers: 1 Free plan and 3 Premium subscription options with monthly, quarterly, and annual billing.

Plan	Subscription Fee	Coupon Slots	Best For
Free Get started	$0/month No monthly fees	1 active coupon Standard theme only	Low traffic Testing platform Seasonal use
Premium Monthly Most flexible	$59/month Billed monthly	5 active coupons All 18 premium themes	Testing Premium Monthly flexibility
Premium Quarterly Save 4%	$169/quarter $56.33/month · Save $8/quarter	5 active coupons All 18 premium themes	Committed growth Quarterly planning Better value
Premium Annual Save 13%	$619/year $51.58/month · Save $89/year	5 active coupons All 18 premium themes	Best value Established business

Subscription Billing

●Free Plan: No charges - completely free forever
●Premium Plans: One subscription fee with all features included

Pro Tip: Start with the Free Plan and upgrade to Premium when you're ready to unlock advanced features.

Q:What is the difference between Free and Premium?

Free Plan gives you basic features to get started. Premium gives you more media uploads, advanced analytics, and priority support.

Feature	Free Plan	Premium (All Tiers)
Subscription Fee	$0/month	$59/month - $619/year
Coupon Slots	1 active coupon	5 active coupons
Coupon Themes	Standard theme only	All 18 premium themes (Tropical, Sunset, Neon, etc.)
Business Logo	Yes (on coupons)	Yes (on coupons)
Media Uploads	8 photos max No videos	100 photos + 2 videos
Analytics	Basic dashboard + CSV export	Advanced dashboard + CSV export
Support	Standard support	Priority support
Commitment	None - Free forever	Cancel anytime

Bottom Line: Free Plan = great for getting started. Premium = for businesses wanting more media uploads and advanced features.

Q:Can I cancel my Premium subscription anytime?

Yes, you can cancel anytime with no penalties. Your Premium benefits continue until the end of your current billing period, then you'll automatically downgrade to Free.

What Happens When You Cancel:

Immediate Effect

Your subscription is marked for cancellation but remains active until the end of the paid period (no early refunds).

During Remaining Period

You keep all Premium features (advanced analytics, more media uploads) until the billing period ends.

After Period Ends

Automatic downgrade to Free Plan:

Some Premium features become unavailable
Basic analytics remain available

No More Charges

The monthly/quarterly/yearly subscription fee stops. Free Plan is completely free - no charges ever.

Important Notes:

No Prorated Refunds: If you cancel on Day 10 of a monthly plan, you paid for 30 days and keep access for the full 30 days.
Re-Subscribe Anytime: You can upgrade back to Premium whenever you want.
Coupon Slots: When downgrading, choose which 1 coupon to keep active. The other 4 are paused (not deleted).

Cancellation Timeline Example

Scenario: You subscribed to Premium Monthly on March 1st ($59). You cancel on March 15th.

Mar 1

Subscription starts, charged $59

Mar 15

You cancel → Subscription marked for cancellation, Premium features continue

Mar 16-31

Still Premium (5 slots, all themes, unlimited usage)

Apr 1

Downgrade to Free (1 slot, standard theme) → No more charges

How to Cancel: Go to your Dashboard → Subscription tab → "Cancel Subscription" button. No phone calls, no retention tactics. Click and you're done.

Q:Can I upgrade from Premium Monthly to Quarterly or Annual mid-cycle?

Yes! You can upgrade between Premium tiers anytime with instant proration. When you upgrade (Monthly → Quarterly, Monthly → Annual, or Quarterly → Annual), we credit you for the unused time on your current plan and charge you for the new plan, all in one transaction.

How Premium Tier Upgrades Work:

1.You click "Upgrade" in your Dashboard → Subscription tab
2.System calculates proration: Credits unused days on current plan, charges full price for new plan
3.Confirmation modal shows breakdown: Refund amount, new charge, net total
4.You confirm → Card charged immediately → Tier upgraded instantly
5.New billing cycle starts: Next charge in 30/90/365 days depending on new tier

Example: Monthly → Annual Upgrade (10 days into cycle)

Calculation:

●Current plan: Premium Monthly ($59/month)
●Days used: 10 out of 30 days
●Unused days: 20 days
●Refund: ($59 ÷ 30) × 20 = $39.33 credit
●New plan charge: $619.00 (Premium Annual)
●Net charge today: $619.00 - $39.33 = $579.67

You save immediately by locking in annual pricing, plus you get credit for unused time on your monthly plan!

Important Note About Upgrades

When you upgrade, the new billing cycle starts immediately. Your next charge will be after the full billing period of your new plan (30/90/365 days).

Available Upgrade Paths:

Monthly → Quarterly

Save 4% on subscription

$59/mo → $169/quarter

Monthly → Annual

Save 13% on subscription

$59/mo → $619/year

Quarterly → Annual

Lock in annual savings

$169/qtr → $619/year

When Should I Upgrade?

●Early in your cycle: Maximum proration credit (more unused days = bigger refund)
●Long-term commitment: Annual saves ~$89/year vs monthly (13% savings)
●Anytime: You can upgrade whenever it makes financial sense — no restrictions!

How to Upgrade: Dashboard → Subscription tab → "Upgrade Plan" button → Select higher tier → Review proration → Confirm. The entire process takes less than 30 seconds!

Q:What happens if I downgrade from Premium to Free?

Your account downgrades to the Free Plan, which reduces features. You'll lose access to Premium-exclusive features (extra slots, themes) but can still run 1 coupon.

🔻 Features You Lose When Downgrading:

Coupon Slots

From 5 active coupons down to 1 active coupon

You choose which 1 stays active. The other 4 are paused (not deleted).

Premium Themes

All themed coupons revert to standard template

Tropical, Sunset, Neon themes no longer available.

Advanced Analytics

Lose detailed breakdowns

You get basic analytics + CSV export on Free Plan.

Media Limits

From 100 photos + 2 videos to 8 photos only

Excess media may be archived.

Priority Support

Back to standard support response times

What You Keep After Downgrading:

✓1 Active Coupon Slot: System automatically keeps the newest coupon active. The other 4 are deactivated.
✓Business Listing: Your business page remains on WashAdvisor with logo, reviews, photos.
✓Basic Analytics: You still see coupon performance with CSV export.
✓Customer Engagement: Customers can still find you, save your coupon, leave reviews.
✓Deactivated Coupons: Your other 4 coupons are saved but deactivated. Re-subscribe to Premium to reactivate them.

📋 Downgrade Process:

Cancel your subscription (features stay active until the end of your billing period)
Your Premium features stay active until the end of your billing period (no prorated refund)
On the last day of billing period, system automatically downgrades to Free Plan
The newest coupon remains active, the other 4 are deactivated (customers won't see them)
You're now on the Free Plan - completely free, no charges ever

Can I Re-Upgrade? Yes! Upgrade back to Premium anytime. Your 4 deactivated coupons can be reactivated (up to 5 total slots on Premium).

Q:How does billing work?

Simple subscription billing only - no per-transaction charges! Premium subscribers pay a flat subscription fee. Free Plan users pay nothing.

💳 Simple Pricing

📋 Subscription Plans

●Free Plan: $0 forever - completely free
●Premium Monthly: $59 charged every 30 days
●Premium Quarterly: $169 charged every 90 days ($56.33/month, saves 4%)
●Premium Annual: $619 charged every 365 days ($51.58/month, saves 13%)

📅 Billing Date: Charges on the same day each cycle (e.g., if you subscribe on Jan 15, charges recur on 15th of each period).

All Plans Include Unlimited Usage

●Unlimited coupon claims - No extra charges
●Unlimited coupon redemptions - No extra charges
●No per-transaction fees - Pay only your subscription

📋 Simple Billing Example (Premium Monthly)

Scenario: You subscribe to Premium Monthly on Feb 1. You get 50 claims and 30 redemptions in February.

Feb 1

Subscription charge: $59 → Card charged

Feb 1-28

Usage: 50 claims + 30 redemptions → No extra charges!

Mar 1

Renewal: $59 → Card charged (just subscription, no usage fees)

Key Points:

●Free Plan: Never charged anything - completely free forever
●Premium Plans: One simple subscription fee - no surprises
●Cancel Anytime: No penalty, features active until end of billing period

Questions about a specific charge? Check your email receipts for payment confirmations. Full billing history available in Dashboard → Subscription tab.

Q:What happens if my Premium subscription payment fails?

Premium subscriptions get a 3-day grace period when billing fails. If payment succeeds within 3 days, nothing changes. After 3 days, you're automatically downgraded to Free tier and must re-subscribe to restore Premium.

⏰Timeline: Subscription Payment Failure

Day 0 (Billing Date):

●System attempts to charge subscription ($59/$169/$619)
●Payment fails (expired card, insufficient funds, etc.)
●Premium features stay active (3-day grace period begins)
●Email sent: "Payment failed - Fix card in 3 days or downgrade to Free"

Days 1-3 (Grace Period):

● All Premium features still work (5 slots, themes)
●✅ Customers can still claim/redeem your coupons
●✅ You can fix your card and retry payment
●Dashboard shows warning banner: "Payment failed - X days remaining"

If You Fix Card During Grace Period:

●System charges subscription fee
●Premium features continue without interruption
●Billing cycle continues normally

🚨 Day 4+ (Grace Period Expired):

●If payment still fails: Auto-downgrade to Free tier
●Immediate Effects:

❌ Extra coupon slots deactivated (5 slots → 1 slot)

❌ Premium themes removed

✅ Existing claimed coupons remain valid for customers

🔄 Re-Subscribing After Downgrade

If you were downgraded to Free after grace period expired:

1. Go to Dashboard → Subscription/Upgrade
2. Choose tier: Monthly ($59), Quarterly ($169), or Annual ($619)
3. Charged immediately for new subscription cycle
4. Premium features restored (5 slots, themes)

✓ Best Practices to Avoid Downgrade

●Monitor card expiration: Update card before it expires
●Keep sufficient funds: Ensure your card has funds on billing date
●Act during grace period: Fix card issues within 3 days to avoid disruption

Need Help? Contact support if you're having payment issues. We can extend grace periods in special circumstances.

🔐

Business Verification

Learn how to claim and verify your business

🎫

Coupon System

Learn how to create and manage coupons